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What is eSignature Identity Verification?

eSignature Identity Verification is a security mechanism that confirms a signer's true identity and authorization before electronic signing. It is used to reduce the risk of fraudulent signing, signing on behalf of others, account misuse, and unauthorized access to sensitive documents. It is suitable for financial agreements, cross-border contracts, employment documents, government-related documents, and other high-risk signing scenarios, helping enterprises select the appropriate verification method based on document risk level and signer location, while retaining identity evidence for subsequent audits and dispute resolution.

A more trusted way to confirm signer identity

High-value or cross-border documents require confirmation of “who is signing.” Through multi-level verification, localized identity authentication, and account security controls, enterprises can configure identity verification methods that match different signing scenarios.

Multi-level verification methods interface

Multi-level verification methods

For routine documents, email verification, access passwords, or OTP can be used to provide basic access control. For financial, government, legal, or cross-border high-risk documents, e-KYC or local official identity authentication can be used to strengthen identity confirmation. Flexible verification combinations help adapt to different business scenarios.

  • Supports email and password verification
  • Supports OTP and e-KYC
  • Flexible configuration by file risk level
Localized identity authentication support interface

Localized identity authentication support

In regions such as Hong Kong and Singapore, enterprises can use local digital identity systems such as iAM Smart and Singpass to authenticate signers. For businesses that need to meet regional regulatory requirements, localized authentication can enhance the authority and acceptance of the signing process.

iAM SmartAdapted for Hong Kong identity authentication
SingpassAdapted for Singapore identity authentication
Account security and signing trustworthiness interface

Account security and signing trustworthiness

Identity verification is not only used during signing, but can also support registration, login, password reset, and protection for sensitive operations. By combining verification mechanisms with operation logs, the platform helps enterprises reduce the risks of account impersonation, mistaken signing, and unauthorized access.

  • Protects login and reset actions
  • Prevents account impersonation
  • Strengthens signing credibility

Feature value

Through tiered identity verification and association with signing records, enterprises can confirm signer authenticity and enhance the security and evidentiary effect of high-risk documents.

Confirm signer identity

Select an appropriate verification method based on the document risk level.

Support regional compliance requirements

Integrate with local digital identity and e-KYC services to support cross-border business.

Reduce fraud and impersonation risks

Add an identity verification step before access and signing.

Enhance evidence traceability

Associate verification records with the signing process to support audits and dispute resolution.

Typical business scenarios

In business scenarios related to eSignature Identity Verification, enterprises can improve signing efficiency, collaboration quality, and process traceability based on specific workflow needs.

Cross-border financial account opening

Pain point

Financial account opening and the signing of authorization documents require confirmation that customer identities are authentic and trustworthy, while meeting regulatory requirements in different regions for customer identification and transaction authorization.

Solution

Combine e-KYC, OTP, local digital identity authentication, and retention of signing records to complete identity verification before customers view and sign critical documents.

Improves account opening trustLinks verification evidence
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Simple Pricing, Clear Plans

Trial

For first-time users and document recipients

Free

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Key features:

  • Secure document storage and management
  • Fast e-signing
  • Team seal management
  • Email support

Basic

For individuals and small teams with essential e-signature needs

US$24.9/mo

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Includes all Trial features, plus:

  • Up to 100 sends per year
  • SMS-assisted workflows
  • Unlimited users
  • AI Center
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Advanced

Custom billing for complex enterprise requirements

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Includes all Professional features, plus:

  • Watermark settings
  • One billing account for multiple workspaces
  • Custom user roles
  • Advanced API integration
  • Priority technical support
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eSignature Identity Verification FAQ

Frequently asked questions about eSignature Identity Verification.

Electronic signature identity verification is a mechanism for confirming a signer's identity before or during signing, used to improve signing trustworthiness and the strength of legal evidence.

See how this feature fits your business scenario

Talk with an eSign.AI consultant about your signing workflows, compliance requirements, and integration needs to get practical configuration guidance.

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