Remind Contract Signers by SMS and WhatsApp

What is Contract Signing Notifications?

Contract Signing Notifications are a reach mechanism that sends reminders to relevant stakeholders at stages such as contract initiation, pending signature, follow-up, completion, and exceptions, ensuring that signers are promptly informed of to-do tasks and helping documents be completed according to the process. It is suitable for customer agreements, employee documents, supplier agreements, cross-border signing, and time-sensitive business scenarios, helping enterprises reduce manual follow-up costs, minimize missed signatures, and maintain traceable management across notification status, signing progress, and access security.

Multi-channel signing reminders

Email is suitable for standard contract notifications, while SMS and WhatsApp are suitable for scenarios with higher time-sensitivity requirements or cross-border reach. A multi-channel combination helps cover the communication habits of different regions and roles, increasing the likelihood that signing requests are handled promptly.

Support email and SMS reminders
Support WhatsApp outreach
Increase signing response rates

Follow-up and status tracking

Initiators can view in real time whether a document has been sent, viewed, or signed, and follow up on unprocessed tasks. The system records notification- and signing-related actions, reducing the cost of offline statistics and manual follow-up.

Status trackingView sending, viewing, and signing progress

Online follow-upRemind signers with unprocessed tasks

Notification security and access control

For documents involving finance, legal matters, HR, or business confidential information, enterprises can add access verification beyond notifications, such as passwords, email OTP, SMS OTP, or local identity authentication. This ensures efficient notification delivery while controlling the scope of document access.

Add passcode or OTP verification
Protect access to sensitive documents
Record notification and signing status

Improve signing response efficiency

Reduce missed to-do tasks by signers through multi-channel reminders.

Reduce manual follow-up costs

Centrally view status and initiate follow-ups, reducing offline follow-up.

Enhance process transparency

Record notification sending, viewing, and signing status for easier management and tracking.

Balance reach and security

Combine identity verification mechanisms to protect access to sensitive documents.

Cross-border transaction document signing

Pain point

In cross-border transactions, signers are distributed across different time zones, single email notifications are easily overlooked, and manual follow-up is costly and may affect transaction milestones.

Solution

Configure email, SMS, or WhatsApp notifications based on signer region and document importance, and use status tracking to promptly follow up on unprocessed tasks.

Improve response efficiencyPrecisely follow up on unsigned documents

View solution

Trial

For first-time users and document recipients

Free

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Key features:

Secure document storage and management
Fast e-signing
Team seal management
Email support

Basic

For individuals and small teams with essential e-signature needs

US$24.9/mo

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Includes all Trial features, plus:

Up to 100 sends per year
SMS-assisted workflows
Unlimited users
AI Center

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Professional

Advanced

Custom billing for complex enterprise requirements

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Contact sales

Includes all Professional features, plus:

Watermark settings
One billing account for multiple workspaces
Custom user roles
Advanced API integration
Priority technical support

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What are signing notifications?

Signing notifications are reminder messages automatically sent during the signing process to inform signers of pending tasks and help initiators understand document progress.

Which channels do signing notifications support?

How do notifications improve signing completion rates?

Can notifications be combined with security verification?

See how this feature fits your business scenario

Talk with an eSign.AI consultant about your signing workflows, compliance requirements, and integration needs to get practical configuration guidance.